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Terms of Service and Privacy Policy

This Terms of Service and Privacy Policy information was last updated on June 6th, 2024.

CharityUSA.com LLC, owners and operators of the GreaterGood® family of websites and stores, has created this page to disclose our information gathering and dissemination practices.

These terms of service cover all visitors to, uses of or interactions with the GreaterGood® family of sites listed below. Any information sent to or provided on GreaterGood® sites is subject to these terms and policies.

Personal Information

The GreaterGood® family of websites may share information about you as follows or as otherwise described elsewhere in these Terms of Service and Privacy Policies:

With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;

With organizations, charities, nonprofits, action committees, groups, causes, or other entities that we believe share similar goals, objectives, and principles, as well as with organizations that facilitate communications and information sharing among such groups;

In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;

If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of GreaterGood, its employees, volunteers, or others; or

With your consent or at your direction, including if we notify you through our Site that the information you provide will be shared in a particular manner and you provide such information.

These Terms of Service and Privacy Policies cover the following sites:

GreaterGood® 
GreaterGood® Store
The Hunger Site and blog
The Breast Cancer Site and blog
The Animal Rescue Site and blog
The Animal Rescue Site Store
The Veterans Site and blog
The Autism Site and blog
The Alzheimer's Site and blog
The Diabetes Site and blog 
The Literacy Siteand blog 
The Rainforest Site and blog
Shelter Challenge 
Free Kibble 
Click for Paws 
Trivia to Give 
Watch to Give 

Great Life Publishing
12 Tomatoes 
24 Blocks 
Crafty House 
Dusty Old Thing 
FaithHub 
Fine Southern Dish 
The Good Old Days 
Grizzly Fare 
Smoking Rubber 
Starting Chain 
The Writer’s Circle

Free Daily Click

Clicking on the "Click Here to Give" button on the home page of The Animal Rescue Site, The Breast Cancer Site, The Hunger Site, and all of our other Click-to-Give sites is free to the visitor. 100% of the money from sponsor advertising is given to the charity partners of each site by GreaterGood.org. You are not required to provide any personal information to visit the GreaterGood sites or to make your daily, free click.

Site visitors may also help protect animals, people, and our planet by signing petitions and taking other actions at our sites. Site visitors may voluntarily provide personal information to sign a "Take Action!" petition, share a story, photograph, testimonial or other comment with the GreaterGood community, sign up for an e-newsletter or click reminder emails, or participate in other site activities as we offer them. See below for how we use this information.

Take Action! Petitions

Signing a "Take Action!" petition gives you a way to impact public policy in ways that connect to the core issues of our Click-to-Give sites. When you sign a petition at any one of the GreaterGood sites, you are required to provide certain personal information such as name, email address, and sometimes street address so it can be shared with the target of the campaign in order to influence the outcome of legislation or change policies in order to help people or animals. This personal information is required to validate your campaign signature. All personal information you provide when signing a petition or participating in a petition, including name, address, city, state, country, and comments are considered public information and will be provided to the target of the campaign (for example, sending a letter and petition to the Surgeon General). Specific targets for a petition will be clearly identified within each petition. Your city, state, country, and comments will also be visible on the Click-to-Give site(s) associated with the petition. Your name will also be visible on the site unless you have checked the "Do not display my name" checkbox at the time of signing. We will not display street or email addresses entered into the proper "Email" or "Address" fields during signing. We are not responsible for the personal information you choose to submit in these petitions.

CharityUSA hosts two kinds of petitions: petitions sponsored by one of our Click-to-Give sites (such as The Animal Rescue Site), and petitions sponsored by nonprofits. At the time of signing you will have an opportunity to indicate whether or not you wish to receive communication from any third-party nonprofit sponsor of the campaign. If you do not opt-out of such communications, CharityUSA will send your contact information to the third-party nonprofit sponsoring the campaign. If you opt-out of receiving such online offers, CharityUSA will not share your name, email address, or other signing information with the nonprofit sponsor. Each petition signing also subscribes you to our "Take Action!" email list. We provide unsubscribe options with each and every email sent in this manner. This is also summarized in the "Choice and Opt-out" section.

Share Your Story/Visitor Testimonials/Comments/Reviews

When we post visitor stories, testimonials, comments, or reviews on our web site, these may contain personal information such as name, city, and state. We obtain consent in the submission form prior to posting the story, testimonial, comment, or review. At the time of submission you may also choose the "Do not display my name" option, which will replace your name with "Anonymous". If you wish to update or delete your testimonial, you can contact us at customerservice@greatergood.com. Please note that external software (such as "Googlebot") periodically browses our sites and publishes "snapshots" of what it indexes to the Internet. We cannot remove or edit these "snapshots", only the content currently displaying on our own sites.

Email Product or Petition to a Friend

If you choose to email a product description to a friend, we will ask you for your name and email address, and for your recipient's name and email address. If you choose to send a petition description to a friend, only the friend's email address is required. We will automatically send your chosen recipient(s) a one-time email to view the product or petition. CharityUSA does not store, sell, trade or otherwise use any name or email address you share here for any purpose other than to deliver your message.

E-newsletters

If you wish to subscribe to our e-newsletter(s), we will use your name and email address to send a periodic email to you. We provide unsubscribe options with each and every email sent in this manner. This is also summarized in the "Choice and Opt-out" section.

Special Offers and Updates

Once you've shopped with us in one of our do-good stores, we will periodically send you information on products, services, special deals, and promotions. You may opt-out of receiving these types of communications during checkout. This is also summarized in the "Choice and Opt-out" section. Subscribers are the first to be notified of start dates of major sales and other promotions, and periodically receive subscriber-exclusive offers which are great deals and free products available only to subscribers who continue to receive our updates.

Use of any special offer to receive a discount indicates full acceptance of the special offer and promotions policies in addition to all Terms of Service.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. If you have previously opted out of receiving communications from us, we will do our best to implement that choice, but timing or subsequent transactions may result in your receiving such communications as this, which are not promotional in nature.

Accounts

You do not need an account to make a free daily click or to purchase anything from our store. If you choose to create an account, we will ask for and store your name, email address, and a password to give you access to and to protect your account. We also give you an opportunity during checkout to save your billing and shipping addresses in order to provide a speedier and more convenient checkout experience in the future. We do not store any credit card data in your account.

Shopping

If GreaterGood® stores is unable to obtain payment for a period exceeding 30 days for an order placed and shipped, GreaterGood® stores may assign the order to a collections agency and add the collection agency fee to the amount due. The additional fee shall be the greater of $25 or 1/3 of the original amount that GreaterGood® stores was unable to collect prior to assignment to the collection agency.

The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability.

Should a product be listed with an incorrect price due to an error, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a full refund in the amount of the incorrect price.

We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you.

When you purchase something at a GreaterGood store, we request certain personal information from you on our order form. During checkout, you will be asked to give your billing address, shipping address, phone number and email address. We use your email address to confirm your order, and in case there are any problems with your order. Phone numbers are occasionally used to communicate with you about your order only. Credit card information is encrypted and used for order billing only: we do not save your credit card information. During checkout you will be able to sign up for special offers and updates, an email sent approximately once a week. You may unsubscribe at any time. Instructions for unsubscribing are included in each email sent.

CharityUSA may provide your personal information to third parties that provide services to help us with our business activities such as shipping your order or a payment processor to bill you for goods and services. These third party service providers do not retain, share, store, or otherwise use your personal information for any other purpose other than to provide services to us, and are prohibited from marketing to you.  Some information may be retained for purposes of documenting the transactions.

In certain situations, Charity USA may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

By shopping with us and submitting data to CharityUSA websites or campaigns, you authorize us to retain and disclose your personal information as required by law.  We reserve the right to disclose your personal information as required by law, such as to comply with a subpoena or similar legal process, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. If CharityUSA is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our sites of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Gifts That Give More™

When you make an online donation via GreaterGood.org's Gift That Gives More™ program, we share your personal information with our nonprofit, independent partner, GreaterGood.org. You will receive your U.S. tax receipt from GreaterGood.org upon completing your donation and may also receive direct donation appeals from GreaterGood.org. 100% of the money you contribute via a Gift That Gives More™ is given to GreaterGood.org to be used for the purposes specified; we even cover bank and credit card charges in order to ensure that 100% goes to the charitable purpose you intend. Information about which organizations are granted money contributed through the Gift That Gives More™ program as well as other grants is available on the GreaterGood.org website.

Product Subscriptions

FAQs and Terms & Conditions for Product Subscriptions on CharityUSA/GreaterGood stores.

 

Mobile Terms & Conditions

GreaterGood offers its customers mobile alerts regarding sale promotions, event information, product launch announcements, cart reminders, back in stock alerts, price drop alerts, low inventory alerts by SMS message (the "Service") on 73793. GreaterGood will also offer its customers mobile alerts regarding ways they can help donate. By participating in the Service, you are agreeing to these Terms and to the  Privacy Policy.

The Animal Rescue Site offers its customers mobile alerts regarding sale promotions, event information, product launch announcements, cart reminders, back in stock alerts, price drop alerts, low inventory alerts by SMS message (the "Service") on 87918. The Animal Rescue Site will also offer its customers mobile alerts regarding ways they can help donate. By participating in the Service, you are agreeing to these Terms and to the  Privacy Policy.

Signing Up and Opting-In to the Service

Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. GreaterGood and The Animal Rescue Site reserve the right to stop offering the Service at any time with or without notice

By opting into the Service, you:

Content You May Receive

Once you affirm your choice to opt-in to the Service on 73793, your message frequency may vary. You may receive alerts about:

Once you affirm your choice to opt-in to the Service on 73793, your message frequency may vary. You may receive informational alerts about:

Once you affirm your choice to opt-in to the Service on 87918, your message frequency may vary. You may receive marketing alerts about:

Once you affirm your choice to opt-in to the Service on 87918, your message frequency may vary. You may receive informational alerts about:

Charges and Carriers

Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service.

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. GreaterGood and/or The Animal Rescue Site may add or remove any wireless carrier from the Service at any time without notice. GreaterGood, The Animal Rescue Site, and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.

To Stop the Service

To stop receiving text messages from GreaterGood, text the word STOP to 73793 any time or reply STOP to any of the text messages you have received from GreaterGood. This is the exclusive method for opting out.  After texting STOP to 73793, you will receive one additional message confirming that your request has been processed.

To stop receiving text messages from The Animal Rescue Site, text the word STOP to 87918 any time or reply STOP to any of the text messages you have received from The Animal Rescue Site. This is the exclusive method for opting out.  After texting STOP to 87918, you will receive one additional message confirming that your request has been processed.

Questions

You can text HELP for help at any time to 73793. This will provide you with our phone number at (888) 355-4321 and/or email address  customerservice@greatergood.com for assistance.

You can text HELP for help at any time to 87918. This will provide you with our phone number at (888) 355-4321 and/or email address  customerservice@greatergood.com for assistance.

Changes to Terms 

These Mobile Terms and Conditions are subject to change at any time without notice.

PRIVACY POLICY

Links/Social Media Widgets/Electronic Log Files/Tracking Technologies/Retargeting

Each of our Web sites contain links to other Web sites, including sponsor sites and other philanthropic sites. CharityUSA is not responsible for the privacy practices or the content of such sites and encourages you to review these companies' privacy policies.

Social Media Widgets

Our Web sites include social media features such as the Facebook "Like" button and widgets, "Share this" button, and other interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our sites. Your interactions with these features are governed by the privacy policy of the company providing it.  By using our web sites and their features, you consent to the collection, storage and use of such information to augment your user experience and facilitate the programs being offered.

Electronic Log Files

As is true of most sites, we gather certain information automatically and store it in electronic log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information to understand how our websites are used to better meet the needs of our visitors and customers. We use IP addresses to identify and block malicious behavior like click fraud or denial of service attacks.  By using our web sites, you consent to the collection and use of this information to increase user satisfaction and combat harmful activities.

Tracking Technologies

Charity USA and its partners use cookies or similar technologies to analyze trends, administer the website, track users movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service. To manage Flash cookies, please click here.  Your continued use of cookies on our sites authorizes us to use that information to better inform and serve our users.

GreaterGood and The Animal Rescue Site use cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an SMS message will be sent as a reminder.

Behavioral Targeting/Retargeting

CharityUSA partners with a third party ad network to both display advertising on our own Web sites and to manage our advertising on other sites. Our ad network partners use cookies or similar technologies to collect non-personal information about your activities on this and other Web sites in order to provide you targeted advertising based upon your interests, and to provide you relevant advertising through retargeting when you leave our sites. By using, you consent to the use of cookies to collect such data from you.  If you do not want this information used for the purpose of serving you targeted ads, you may opt-out by using the  NAI opt-out mechanism.  Please note that this does not opt you out of being served advertising -- you will continue to see general ads that are not targeted to your interests.

Due to technological limitations at this time, CharityUSA does not respond to browser Do Not Track signals.

CharityUSA constantly uses aggregate and non-personally recognizable data about our customers both internally and using external providers, including Facebook and Google, to try to understand customer concerns and provide better products and promotions. We segment our data and email lists by issue area of concern, and also by type of product purchased, recency, frequency, and monetary value of purchase, which charitable gifts have been given, and other demographic and geographic data.

We don't sell or rent our email lists. We do use our email lists to create profiles of our shoppers and clickers in order to market to similar people. We use outside groups, including Facebook, to help us in this effort, but we don't allow outside groups to contact our shoppers or customers. These contractors help us create profiles of our shoppers, so we can market to similar people on other sites. This marketing is subject to the privacy policies of whatever site we are buying these ads on, and is not subject to our privacy policies.

We will use information that we have about your shopping or clicking behavior to provide you better quality offers and promotions, and to help us understand and serve our customers better.

First Party Cookies enable personalization of your experience on the Text Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders). We will use information that we have about your shopping or clicking behavior to provide you better quality offers and promotions, and to help us understand and serve our customers better. We don't sell or rent our text message lists.

Security

Your comfort and security while shopping with us are important. We have multiple ways of protecting our customers:

Please note: Your credit card statement will show either GreaterGood Network or the name of the store where your order originated:

GreaterGood® Store
The Animal Rescue Site

If we cannot identify which storefront you entered through, charges will appear on your statement as CharityUSA.com, LLC.

Ordering online with us is secure and easy. If you have any concerns about ordering online, please feel free to place your order with our customer service department by phone. Hours are 9:00 am to 9:00 pm (Eastern Time), Monday through Friday. You may call us toll-free within the U.S. and Canada at 1-888-355-4321. To contact us from outside the U.S. and Canada, please call 206-268-5401.

Collection of Personal Information from Children

CharityUSA does not knowingly collect individually identifiable information from or about children under 13. If CharityUSA later learns that we have personal information about a child under 13, we will take steps to remove that child's information from our databases. If you have questions or concerns, please contact us at 206-268-5401 or by email: customerservice@greatergood.com.

Updating/Accessing/Amending/Correcting personal information

Upon request Charity USA will provide you with information about whether we hold any of your personal information. If your personal information changes, you may contact us to amend, correct, or delete it at customerservice@greatergood.com. We will respond to your request within 1 business day.

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Choice/Opt-out

We provide you the opportunity to 'opt-out' of having your personal information used for certain purposes when we ask for this information. For example, if you purchase a product/service but do not wish to receive marketing material from us following your order, you can opt-out during the checkout process.

If you no longer wish to receive our newsletter or other promotional communications, please let us know by following the unsubscribe instructions included in each newsletter and communication, or by contacting us at:

GreaterGood Customer Service
4215 21st Ave W.
STE 200
Seattle, WA 98199
customerservice@greatergood.com

U.S. and Canada: 206-268-5401
Outside the U.S. and Canada: 1-888-355-4321
Customer Service hours are 7:00 am to 5:00 pm (Central Time), Monday through Friday.

You will be notified if your personal information is collected by any third party that is not our agent/service provider other than as specified in this policy, so you can make an informed choice as to whether or not to share your information with that party. Although there are no plans to do this presently, if this ever occurs, an opt-out will be provided to you before any personal information is shared, so it is always your choice when information is provided to a third party.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Policies for California Customers

California residents can reference this article in our Help Center for additional information regarding our compliance with the California Consumer Privacy Act.

Universal Terms of Service

All users and shoppers on GreaterGood® stores are governed by the terms, policies, and restrictions stated on this site. By using this site, you agree and consent to all the terms, policies, and restrictions stated, including but not limited to the Returns & Exchange policies. If you do not agree to the policies and terms stated, do not use this site.

Changes to this Privacy Statement

We reserve the right to modify this privacy statement at any time. If we modify the policy in a material way, we will provide appropriate notice, such as by displaying a notice on our website or sending you an email.We encourage you to frequently review this page for the latest information on our privacy practices.